Launch your first campaign

Steps

1. Open Campaigns and create a new campaign.
2. Choose the agent that will make the calls.
3. Choose the campaign type: Service for existing customers and people who asked to be contacted, or Promotional for marketing calls. See Consent for promotional calls.
4. Upload your contact list and confirm the consent statement.
5. Start the campaign.

What happens next

Konvrs calls the contacts one by one, 9 AM – 9 PM IST. If it is outside that window, the campaign waits and carries on the next morning. People who do not answer are retried according to the campaign's retry settings.

While it runs

You can pause and resume from the campaign page. If many people ask to be left alone, Konvrs pauses the campaign automatically and tells you. See Calling hours and why calls pause.