Analytics & recordings

See what happened on every call

Transcripts, summaries, outcomes and recordings for every call, plus the numbers that show what is working.

The problem

You cannot improve what you cannot hear

Without transcripts and outcomes, calling is a black box.

The solution

Konvrs records outcomes and transcripts so you can review, tune the flow and hand warm leads to your team with context.

Read or skim each call, with the key answers pulled out.

Track answered, qualified and booked.

Listen back to calls to tune your agent.

How it works

FAQ

Are calls recorded?

Yes, call data is stored for your account. Disclose recording as your policy and local rules require.