Trust Center
Built for responsible calling
Here is exactly what Konvrs does to keep your calling compliant and your data safe, and what is still on the way.
Today
In the product today
Calling-hour guard
Every campaign pauses outside 9 AM – 9 PM IST. You can make your window stricter, never wider.
Shared do-not-call list
When someone says they do not want calls, their number goes on a list that every Konvrs workspace respects.
AI disclosure on every call
Every agent opens by saying it is an AI assistant, and this rule cannot be removed from a script.
Consent for promotional calls
Promotional campaigns only call numbers with recorded consent, and need review before they are switched on for your workspace.
Automatic safety stop
A campaign pauses on its own if opt-outs or complaints spike, and our team is alerted.
Signed telephony webhooks
Call events from our telephony partner are signature-verified.
Roles & audit trail
Team roles, and logs of important account actions.
On the way
Planned, not live
- Planned
DND registry scrubbing
Automatic NCPR/DND checks before promotional calls (planned).
- Planned
DPDP readiness
Consent, notice and rights workflows are being built toward the DPDP Rules timeline.
Data
Data handling
Call data you process through Konvrs (phone numbers, recordings, transcripts and outcomes) is stored for your account. Read the Privacy Policy and the calling-rules guide.
Report
Report abuse or opt out
If you received a call you did not expect, you can stop calls to your number in under a minute. To remove business contact details from LeadFinder, use the opt-out page.