Two kinds of campaign
- Service: calls to existing customers, or to people who asked to be contacted: reminders, confirmations, follow-ups to an enquiry.
- Promotional: marketing calls, such as offers or announcements.
Promotional calls need consent
Konvrs lets a promotional campaign call only numbers with recorded consent. Promotional calling is also switched on per workspace by our team after we have talked to you about how you collect consent. If you need it, write to us.
Recording consent
When you upload a list you confirm that the people on it agreed to be called, or that the call is a service call. Konvrs records that statement, who made it and when. Consent expires after a set period and is checked on every call.
Do Not Disturb checks
We are working on checking numbers against the national Do Not Disturb registry. Until that is live, promotional calls are limited to numbers with recorded consent.
Not legal advice
Rules about calling in India are detailed and change. Read our calling-rules guide and check with an adviser who knows your industry.