Use case
AI feedback calls: short surveys people actually answer
After a visit, delivery or class, the agent asks two or three questions in the customer’s language and records the answers.
How it works
Four steps, no manual dialling
- 1
Trigger
A visit, delivery or class ends.
- 2
AI calls
The agent calls shortly after.
- 3
Qualifies or confirms
It asks your two or three questions.
- 4
Hand-off
Answers and sentiment flow to your dashboard.
Scenarios
Six things Konvrs does for feedback surveys
Post-visit feedback
How was the site visit.
Delivery feedback
Did the order arrive well.
Course feedback
Students and parents.
NPS-style rating
A single score question.
Complaint follow-up
Close the loop after an issue.
Win-back
Ask lapsed customers why.
Example
What the call sounds like
Illustrative conversation
- Konvrs AIHi, this is an AI assistant from Skyline Homes. How was your site visit yesterday, on a scale of 1 to 5?
- CustomerFour.
- Konvrs AIThank you. Anything we could improve?
Illustrative conversation, not a recording of a real call.
Features
Built-in tools for feedback surveys
What you get
Everything below is in the product today.
- Short custom question flows
- Answers saved per contact
- Summaries in analytics
- Webhook export
Responsible calling
Compliance note
Pricing
Start free, grow when it works
Current prices are on the pricing page.
FAQ
Feedback surveys: common questions
How long are the calls?
As long as your script. We recommend two or three questions.
Hear your own use case on the phone
Get a free demo call from a Konvrs agent.