Not yet
- Checking numbers against the national Do Not Disturb registry (planned).
- Switching the website and product into Hindi or Marathi (the agents already speak them).
- Calling or messaging outside India.
Never
- Call people on the do-not-call list.
- Call outside 9 AM – 9 PM IST.
- Let an agent pretend to be a person.
Things to remember
AI agents can make mistakes. Read transcripts, especially at first, and change the instructions when something is off.