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Keep your account secure

Simple steps that prevent most problems.

Your password

Use a long password you do not use anywhere else. Change it if you think someone else knows it.

Two-step sign-in

Administrator accounts must use two-step sign-in with an authenticator app. When you first sign in as an administrator you are walked through setting it up and given recovery codes. Save the recovery codes somewhere safe: each works once if you lose your phone.

People who join your workspace

Give people the access they need, no more. Remove people who leave.

If something looks wrong

Change your password straight away and write to us so we can check your account.

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